30 Day Return Program

We know you want to put your hands on a PureSalem guitar! In time, we intend to make sure there will be somewhere you can do that in capital cities around the entire country.

For now, PureSalem Guitars Australia is predominantly an online only seller.

Buy it. If it's not for you, send it back for a FULL refund.

Terms & Conditions

- Buyer has 30 days from the date of delivery (date guitar is received) as shown by your TNT shipping tracking information to lodge a return with the form at the bottom of this page.

- Buyer will pay return shipping costs. If you a buy a PureSalem and it's not for you, the cost of returning it is all you stand to lose. That's a pretty great deal.

- PureSalem Guitars Australia expect returned guitars to be sent back exactly as received. This means in perfect new condition with original box and all packing materials. No Exceptions. 

- Refunds will be issued only when PureSalem Guitars Australia has received and inspected the guitar. Not before. Please allow 5-10 working days.